How Sending Pics handles information. Last updated 4 October 2026.
Sending Pics is a Windows application for sending photographs and videos to family and friends. We keep as little information about you as the service can be run on, we do not sell it, and we do not pass it to advertising networks.
Every visit leaves an entry in the web server log: the address you connected from, the time, the page requested, the response, the amount of data sent, and the browser identification your browser supplies.
From that address we work out an approximate location - city, region and country - using a copy of a geolocation database held on our own server. Your address is not sent to any outside service in order to do this. Detailed records are kept for 30 days and then removed; only counts and totals are kept after that.
This site sets no advertising or tracking cookies, and uses no third-party analytics service. The site software may set a single session cookie, which is needed for the site to function and is discarded when you close the browser.
Sending Pics runs on your own computer. Photos and videos you share go from your computer directly to the recipient’s computer, or through a VPN server that you set up and control yourself. They are not uploaded to us, and we operate no server that stores or relays them.
To let two computers find each other, the application publishes a derived identifier to a public distributed hash table (DHT) run by other computers on the internet, and then connects directly to the other computer. Participants in that network, and the person you share with, can see your computer’s internet address.
Licensing. A copy used for personal use needs no license key and does not contact our licensing service. A copy used by an organization contacts the licensing service at billing.clue.im to activate a license key, to re-check it (about once a month) and to release it, sending the license key, a machine identifier derived from the Windows installation, the computer name and the application version.
Evaluation check-in. While an organization’s copy is evaluated without a key, it sends, about once a week, the machine identifier, the application version, the evaluation start and end dates and whether the evaluation has ended. The machine identifier and the network address the request comes from let us tell one installation from another; we use them to count and manage evaluations.
Each of these requests also reveals the network address it comes from, which the licensing service records. None of them includes your photos, videos, file or folder names, or share codes. Logs and crash reports stay on your computer unless you choose to send them to someone.
Payment is taken by PayPal. We never see and never store your card details. To issue and support a license we keep the contact name, company, e-mail address, country and postal address given at purchase, any VAT or tax ID and purchase-order number you enter, the order and the invoice, the license key, and a record of each computer on which the key is activated: its machine identifier, computer name and application version, and when it first and last checked in. Licensing requests are logged together with the network address they come from. We keep these records for as long as they are needed to administer licenses, prevent misuse and meet our legal and accounting obligations.
You will be asked to confirm the address before anything is sent to it, and every message carries a link to stop. Addresses are never shown to other recipients and are never passed to anyone else.
We do not sell or rent information about you. We do not use advertising networks or third-party trackers. We do not attempt to identify individual visitors from their browsing.
You may ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to software@clue.im and we will respond.
If this notice changes, the date at the top changes with it.
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